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Client Services Manager

Position: Client Services Manager

Location: Chinchilla QLD

Salary: $70,000- $80,000

Our client is a Chinchilla based transport and technical services support business who hold several long term contracts with national gas and energy providers. They are seeking to employ a Client Services Manager who has at least 5 years proven experience dealing with high net worth clients in a similar role, planning, administering, reviewing customer services and after sales services as well as maintaining sound customer relations.

The position is based at their Chinchilla Queensland office 38-40 hours per week and would suit someone living locally or willing to relocate.

Skills/ Tasks

• Developing and reviewing policies and procedures concerning customer relations and services provided

• Providing feedback and direction to team members and management to identify and improve customer services

• Assisting with recruitment

• Managing, motivating and training staff involved with providing the client services

• Implementing and planning after sales services to follow up customer satisfaction, ensure performance and modify to improve services provided

• Liaising with other business units and customers to identify and respond to client expectations.

• Attend weekly meetings with clients to seek, process and execute client requests

• Assist management team with rostering and training needs

•  Prioritise work loads in order of importance

• Provide support to business arms working  remotely  on various sites around the country


• 5 years previous experience dealing with high net worth clients

• Proven record of achievement in a diverse and challenging environment

• Ability to work independently and with minimum supervision

Our client are is an equal opportunity local business employing 50 local people and provide services to national clients that is second to none. They are held in high regard by their clients for being able to provide technical services safely, efficiently and professionally.  The successful candidate will be required to pass a pre-employment medical, fitness and drug screen.

Positions: 1
Location: Chinchilla – QLD

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